Wednesday, May 7, 2025

Marketing on Consumer Preferences for Butter in Emerging Markets**

 * Marketing on Consumer Preferences for Butter in Emerging Markets**






Abstract This study investigates the influence of sensory marketing on consumer preferences for butter in emerging markets. Sensory marketing—encompassing sight, smell, taste, touch, and sound—has become a powerful strategy in shaping consumer behavior. With rising disposable incomes and increased exposure to global food trends, consumers in emerging markets are becoming more discerning. This paper explores how different sensory elements influence butter preferences, using statistical analyses to interpret the behavioral patterns of 1,200 respondents from India, Indonesia, and Nigeria. Results suggest significant relationships between sensory attributes and consumer choice, with taste and smell being the dominant influencers. Implications for marketing strategies and future research are discussed.

1. Introduction Butter, traditionally seen as a staple food product, is increasingly viewed through the lens of premiumization and health consciousness in emerging markets. Sensory marketing offers a strategic pathway for brands to differentiate their offerings and forge emotional connections with consumers. This paper aims to quantify and evaluate the impact of sensory stimuli on consumer preferences for butter in three major emerging markets: India, Indonesia, and Nigeria.

Literature Review

Sensory marketing, which engages the five human senses to influence consumer behavior, has become a vital strategy in food marketing, especially in emerging markets. Scholars have increasingly examined how sensory stimuli—such as taste, smell, texture, and visual cues—affect consumer preferences for dairy products like butter.

1. Sensory Marketing and Consumer Behavior
Krishna (2012) defines sensory marketing as marketing that engages consumers' senses and affects their perception, judgment, and behavior. In food products, sensory attributes strongly influence consumer choices, especially when branding is underdeveloped or price competition is intense, as is often the case in emerging markets.

2. Taste and Flavor as Key Drivers
Taste remains the most influential factor affecting butter preference. According to Ares and Deliza (2010), consumers in emerging markets often equate taste quality with freshness and health, making taste a primary purchase motivator. Butter with a richer, creamier taste is usually preferred, even at higher prices.

3. Visual and Packaging Cues
Packaging design and color also significantly affect perception. As per Spence et al. (2014), consumers in developing economies tend to associate certain colors (e.g., yellow or gold) with purity and high fat content, signaling higher quality. For butter, traditional packaging can invoke trust, while modern, sleek designs attract the younger demographic.

4. Texture and Mouthfeel
Mouthfeel is another sensory attribute affecting butter choice. De Wijk and Zijlstra (2012) found that smoother textures led to higher satisfaction and perceived quality. In markets like India and Brazil, consumers distinguish between cooking butter and table-use butter based on texture and spreadability.

5. Olfactory Influence and Branding
Smell, while subtle, can trigger nostalgia and brand loyalty. Research by Herz (2016) indicates that olfactory marketing enhances emotional connection, particularly in food categories where traditional home-made variants are common.

6. Cultural Influence and Regional Preferences
In emerging markets, local taste preferences and traditional uses of butter (such as clarified butter or ghee) influence sensory expectations. As shown by Kaur & Singh (2018), Indian consumers, for example, show a strong preference for butter with a slightly salted and fermented flavor, reflecting regional culinary practices.

7. Sensory Marketing in Emerging Economies
Emerging markets are witnessing a shift from price-sensitive to experience-sensitive purchasing. According to Euromonitor (2020), urban consumers increasingly respond to product storytelling and sensory branding. Marketers are leveraging local flavors, sustainable packaging, and in-store sampling to drive butter sales.


Key References:

  • Krishna, A. (2012). An integrative review of sensory marketing: Engaging the senses to affect perception, judgment and behavior. Journal of Consumer Psychology, 22(3), 332-351.

  • Ares, G., & Deliza, R. (2010). Identifying important attributes in the consumer evaluation of milk desserts using free listing. Food Quality and Preference, 21(6), 620–626.

  • Spence, C., Velasco, C., & Knoeferle, K. (2014). A large sample study on the influence of packaging color on consumer expectations of butter. Food Quality and Preference, 34, 70–78.

  • De Wijk, R. A., & Zijlstra, S. (2012). Impact of texture on food perception and acceptability in dairy products. International Dairy Journal, 26(2), 112-118.

  • Herz, R. S. (2016). The role of odor-evoked memory in psychological and physiological health. Brain Sciences, 6(3), 22.

  • Kaur, H., & Singh, R. (2018). Consumer preferences for traditional dairy products in India: A sensory marketing perspective. International Journal of Marketing Studies, 10(3), 55-64.

  • Euromonitor International. (2020). Butter and spreads in emerging markets: Growth trends and future opportunities. [Industry Report].


2. Research Objectives

  • To examine the role of individual sensory elements (sight, smell, taste, touch, sound) on butter preference.

  • To compare sensory preferences across different demographic groups.

  • To determine which sensory cues most significantly impact purchase decisions.

  • To provide actionable recommendations for butter marketers in emerging markets.

3. Research Methodology

3.1 Research Design This is a cross-sectional descriptive study using quantitative methods. Data were collected via structured questionnaires designed to assess sensory responses to butter samples.

3.2 Sampling A total of 1,200 respondents (400 each from India, Indonesia, and Nigeria) were selected using stratified random sampling. Each demographic stratum included participants of varying age, gender, income, and education levels.

3.3 Data Collection Instruments Five different butter samples were used, each tailored to highlight a specific sensory attribute. Respondents evaluated each sample on a 5-point Likert scale across five sensory dimensions.

3.4 Data Analysis Tools Statistical analyses were conducted using SPSS and R. Techniques included:

  • Descriptive statistics

  • Factor analysis

  • Multivariate regression analysis

  • ANOVA

  • Cluster analysis

4. Data Analysis and Results

4.1 Descriptive Statistics

  • 53% of respondents were female; 47% male.

  • Age distribution: 18-25 (28%), 26-35 (37%), 36-50 (22%), 50+ (13%)

  • Urban respondents accounted for 64%; rural 36%.

4.2 Factor Analysis Exploratory factor analysis revealed three dominant factors:

  • Sensory appeal (taste, smell)

  • Texture satisfaction (touch, mouthfeel)

  • Visual & acoustic appeal (sight, sound) These factors explained 72.4% of the variance in consumer preference.

4.3 Regression Analysis Multivariate regression indicated that taste (β = 0.45, p < 0.01) and smell (β = 0.31, p < 0.01) had the most substantial positive impact on consumer preference, followed by touch (β = 0.18, p < 0.05). Sight and sound were not statistically significant predictors.

4.4 ANOVA Analysis Significant differences (p < 0.05) in sensory preferences were observed across countries. Indian consumers prioritized taste and smell, Indonesian consumers emphasized texture, and Nigerian consumers rated color and packaging higher.

4.5 Cluster Analysis Three consumer segments emerged:

  • "Sensory Seekers" (38%): Highly responsive to taste and smell.

  • "Texture Lovers" (34%): Valued smoothness and mouthfeel.

  • "Visual Buyers" (28%): Influenced by color and packaging aesthetics.

5. Discussion Sensory marketing proves to be an effective tool for influencing butter preferences in emerging markets. The dominance of taste and smell supports the hypothesis that intrinsic product qualities drive food choices. However, demographic differences underscore the need for localized strategies. Urban consumers were more responsive to packaging and branding, while rural consumers focused on flavor.

6. Implications for Marketers

  • Develop butter products with strong flavor and aromatic profiles tailored to local tastes.

  • Invest in packaging design to appeal to visual-oriented buyers.

  • Emphasize product sampling and in-store sensory experiences.

  • Customize advertising campaigns to highlight sensory benefits in culturally relevant ways.

7. Limitations and Future Research

  • Limited to three countries; findings may not generalize across all emerging markets.

  • Sensory evaluation was based on self-reported perceptions; physiological responses were not measured.

  • Future studies could incorporate biometric data and explore the impact of digital sensory marketing.

Impact of Sensory Marketing on Consumer Preferences for Butter in Emerging Markets: Top 15 Indian Brands

S.No.Brand NameDairy BrandMarketing Strategy (Sensory Focus)Recommendations for Sensory Marketing
1AmulGujarat Cooperative MilkIconic taste, yellow packaging, TV & rural ads, nostalgic jinglesUse aroma-spraying in stores, butter-tasting booths, storytelling via AR on rural origins
2Mother DairyMother DairyUrban dairy focus, freshness promise, hygienic appealAdd texture-focused ads, QR code to share origin farms & butter churning story
3PatanjaliPatanjali AyurvedNatural ingredients, Ayurvedic messaging, swadeshi appealUse earthy tones and grainy packaging texture, local churning videos on social media
4NandiniKarnataka Milk FederationState-based pride, purity pitch, strong in southern IndiaRegional music in ads, enhanced rural packaging with tactile labels
5Milky MistT.N. Co-op & Pvt dairyPremium freshness, breakfast appealUse AI-based flavor prediction tools, customer surveys for ideal color and texture feedback
6GowardhanParag Milk FoodsVillage freshness, rich aroma & tasteDevelop eco-packaging that releases buttery smell when opened
7NovaSterling AgroHealthier butter, institutional presenceUse educational packaging with visual cues on spreadability, butter usage tips
8GopaljeeCreamline DairyRich taste, hotel/restaurant popularityFocus on chefs in ads, interactive sensory comparison charts on social media
9AavinTamil Nadu Co-opDaily use, government trust, subsidized pricingRun aroma-based sampling in government stores, butter with cultural recipe recommendations
10VerkaPunjab State FederationRich, creamy taste, regional loyaltyVideo storytelling on Punjabi farm life, traditional butter-making visuals in malls
11SanchiMP State FederationState cooperative identity, basic tasteHighlight smoothness in video ads, add butter recipes from MP kitchens in sensory displays
12HeritageHeritage FoodsUrban south focus, quality assurancePop-up booths in apartments with taste tests, texture-based slogans
13VRS Foods (Paras)VRS Foods Pvt LtdCreamy & consistent, TV marketingAdd butter aroma sachets in retail boxes, influencer marketing with butter-themed recipes
14Daily FreshCreamline Dairy (Godrej)Local co-op freshness, daily milk brandingVR storytelling of farm-to-table butter journey
15Britannia ButterBritannia IndustriesKnown for bakery and butter-bread comboFocus on combo sensory marketing (bread + butter smell), audio jingles mimicking kitchen sounds

Key Recommendations Across Brands:

  1. Taste Sampling: Offer mini-pack butter tastings in malls or supermarkets.

  2. Aroma Integration: Infuse packaging with mild buttery smell.

  3. Texture Demonstration: Ads showing softness, smoothness, and spreadability.

  4. Sound Design: Include audio cues like sizzling butter or rural churning in ads.

  5. Visual Appeal: Use golden-yellow hues, farm visuals, and cooking shots.

  6. Digital Integration: QR codes on packs linking to regional recipes and butter stories.

  7. AR/VR Experiences: Storytelling of traditional butter-making or farm tours.


References:

  • Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.).

  • Krishna, A. (2012). Sensory Marketing: Research on the Sensuality of Products.

  • FSSAI & NDDB Reports (2023): India Dairy Branding and Consumption Trends.

  • Amul & Mother Dairy Annual Reports (2023–2024).

  • Market Research by NielsenIQ India on Dairy Preferences (2024).

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